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The Big Public Transport Survey

Our first national survey about public transport for people with a learning disability. 

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About the Big Public Transport Survey

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Mencap has received a grant from the Motability Foundation on a research project about public transport. 

The Motability Foundation fund, support, research and innovate so that all disabled people can make the journeys they choose.

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We are inviting people with a learning disability to take part in our Big Public Transport Survey .

We will ask thousands of people with a learning disability what they think about public transport, health, work and community

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We then work with the government and other organisations to make change happen.

Have your say

If you have a learning disability, we would like to hear about your experiences using public transport. We would also like to hear about how this impacts your wellbeing, access to your community and access to work.

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Take the survey
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Cymerwch yr arolwg

Dan helped create our Big Public Transport Survey

We worked with people with a learning disability like Dan to create the survey.

‘I am proud to have contributed to this research because it will be used by Mencap and other organisations to improve the lives of people with a learning disability across the UK.” Dan Newton – Research & Impact Assistant at Mencap

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Resources and Easy Reads to support the Big Public Transport Survey

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Questions and answers about the Big Public Transport Survey

We would like to ask you some questions about you and your experiences using public transport. There are questions on other topics too, such as wellbeing, community and work.

We will be asking lots of people to fill in the survey.

You can take part in the survey if you are an adult with a learning disability and live in the UK.

Yes. You might need somebody to help you read the survey and answer the questions. You can ask a support worker , carer, family member, friend or somebody else to help you.

You can fill in the survey online 

Yes. You can ask for a paper copy of the Big Public Transport Survey to be posted to you. 

If you would like a paper copy, please:

  • Phone 0207 454 0454 
  • Email research@mencap.org.uk 
  • Or write to:
    Mary Peachey,
    Research Team,
    East One,
    20-22 Commercial Street,
    Spitalfields.
    London.
    E1 6LP.

If the Big Public Transport Survey is not accessible for you there are lots of other ways you could take part! 

For example, this could be through an interview , conversation, or even drawing a picture. Please contact us to arrange this.

Yes. We have a Welsh version of the Big Public Transport Survey online. 

If you would like a paper copy of the Welsh survey, please email research@mencap.org.uk or phone 0207 454 0454.

This will be a chance for you to tell us about your life and experiences. We will be asking questions about public transport, and other topics such as wellbeing, community and work.

The results will help Mencap to provide better support for people with a learning disability. We will use your answers to help make life better for people with a learning disability.

We asked a group of people with a learning disability to help us design the Big Public Transport Survey. We talked to them about what is important to ask people with a learning disability. 

They worked with us to choose which questions to have in the survey and make the survey more easy to understand. They worked with us to choose which pictures to use.

We have a person with a learning disability working in the Research team on the Big Public Transport Survey. 

Other team members from Mencap helped us to design the survey too.

We also got ideas from other surveys. 

We found that lots of surveys for the general public are not accessible for people with a learning disability. So we did not include many questions from general public surveys in the Big Public Transport Survey.

Yes. We tested the survey with other people with a learning disability. 

This was to check if people understood the questions. We made some changes to the Big Public Transport Survey based on what they told us. 

We will write a report about what we find out. We will share the report with other organisations. We will also share the report on our website and social media (things like Instagram and Facebook).

No. We will not use your name in the report. Your answers to this survey are confidential . This means that we will not use your name when we share what we have found out. 

No. You don’t have to take part in the survey if you don’t want to. If you change your mind during the survey, you can stop.

You will tell us if you want to take part. You can then answer the Big Public Transport Survey questions.

Or if you don’t want to take part then nothing more will happen.

We will contact lots of different people. For example, we will contact organisations, groups and services who work with people with a learning disability in the UK.

We will also share the survey with local councils.

We will try to find ways to contact people who don’t use services too.

Please contact the researchers if you have any questions about the Big Public Transport Survey. 

You can contact the team by:

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