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Contacting Mencap

There are a number of Mencap offices, departments and teams across the U.K.

If you can't find the contact details you're looking for on this page, call the general switchboard on 020 7454 0454  which is open 9am to 5pm, Monday to Friday.

Find out how to contact teams in Mencap

There are a number of Mencap offices, departments and teams across the UK who you can get in touch with.

This directory will help you find their contact details.

 

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Mencap directory

You can get in touch by:

  • completing our complaint and compliments online form.
  • phoning 08081 968424.
    Please note the webform is for compliments and complaints that relate to the Royal Mencap Society and its services only, and does not include the Mencap Trust Fund or Golden Lane Housing.

For full details about our compliments and complaints procedure please read our official feedback and complaints management policy.

Address: Royal Mencap Society, 6 Cyrus Way, Peterborough, PE7 8HP.

Phone number: 01733 873700 (9am to 5pm, Monday to Friday).

Address: Royal Mencap Society, East One, 20-22 Commercial Street, Spitalfields E1 6LP.

Phone number: 020 7454 0454 (9am to 5pm, Monday to Friday).

Address: Mencap Centre, 5 School Road, Belfast, BT8 6BT.

Phone number: 028 9069 1351 (9am to 5pm, Monday to Friday)

Email address: helpline.ni@mencap.org.uk 

Online: Get in touch via our contact form or visit our website.

Address: Mencap Cymru, Ground Floor, Unit 4, Ty Pennant Mill Street, Pontypridd, Rhondda Cynon Taff, CF37 2SW.

Phone number: 029 2074 7588 (9am to 5pm, Monday to Friday).

Helpline: 0808 8000 300

Online:  Get in touch via our contact form or visit our website.

If you are a journalist and work in media and you have a story that you are researching, or you wish to speak to us about Mencap's work then get in touch:

  • Media Team phone number (journalist enquiries only): 02076 965414
  • Email address: media@mencap.org.uk 

You can contact our events team by:

You can contact the in memory team by:

You can contact the gifts in Wills team by:

You can contact our Corporate partnerships team by:

You can contact our Community fundraising team by:

If you are a trust or foundation please contact Liz at liz.pyper@mencap.org.uk 

If you are an individual interested in making a personal donation please contact Mary at mary.ohagan@mencap.org.uk 

The Your Network Team are dedicated to supporting affiliated Network Partner groups/ organisations.

Email address: yournetwork@mencap.org.uk 

 

For any Mencap Human Resources (HR) related queries email: HRSS@mencap.org.uk 

Please get in touch with our supporter care team if you would like to talk about making a donation or if you have any fundraising queries.

We're always working hard to make sure we have the most up to date information about our supporters. If you would like to change your contact details, Gift Aid declaration or how we communicate with you, please complete our online form or contact us using the following details:

  • Address: Supporter Care Team, Royal Mencap Society, 6 Cyrus Way, Peterborough, PE7 8HP.
  • Phone number: 0207 696 6007 Weekdays 10am - 4pm.
  • Email: supportercare@mencap.org.uk 
Raffle and lottery

For raffle and lottery enquiries please get in touch by:

We hope you like the content on our website .

If you've been featured in a photograph or video on https://www.mencap.org.uk and would like it removed from that website, please email hello@mencap.org.uk - not forgetting to tell us which page you saw yourself on!