Contacting Mencap
There are a number of Mencap offices, departments and teams across the U.K.
If you can't find the contact details you're looking for on this page, call the general switchboard on 020 7454 0454 which is open 9am to 5pm, Monday to Friday.
Mencap email addresses and telephone numbers are not to be used for crisis calls. If you need help urgently you will find useful contact details on our Crisis advice page, however whenever there is an immediate risk of harm you should call 999.
Find out how to contact teams in Mencap
Main switchboard: 020 7454 0454 (open 9am - 5pm, Monday - Friday).
In addition, there are a number of Mencap offices, departments and teams spread across the UK who you can also get in touch with.
This directory will help you find their contact details.
How to use this advice tool (Easy Read)
We have made Easy Read instructions on how to use this tool to find the things you want to know about.
Read the instructionsWhat would you like to do?
You can contact our Community A community is the people and places in an area. fundraising team by:
- phoning 0207 696 5425.
- emailing [email protected]
You can contact our Corporate partnerships team by:
- phoning 07866 154732
- emailing [email protected]
You can contact our Events team by:
- phoning 020 7696 6946.
- emailing [email protected]
Find out about making compliments or complaints to Mencap by reading our 'Tell us what you think Easy Read' which is available in English and Welsh.
You can get in touch by:
- completing our Easy Read complaint and compliments form.
- phoning 08081 968424.
Please note the webform is for compliments and complaints that relate to the Royal Mencap Society and its services only, and does not include the Mencap Trust Fund or Golden Lane Housing.
For full details about sending us feedback please read our compliments policy and our compliments policy.
You can contact the gifts in Wills team by:
- emailing [email protected]
- phoning 0207 696 6917.
You can contact the in memory team by:
- phoning 0207 696 6007
- emailing [email protected]
For any Mencap Human Resources (HR) related queries email: [email protected]
We hope you like the content on our
website
A website is a page you can go to on the internet like Google or YouTube.
.
If you've been featured in a photograph or video on https://www.mencap.org.uk and would like it removed from that website, please email [email protected] - not forgetting to tell us which page you saw yourself on!
If you are a journalist and work in media and you have a story that you are researching, or you wish to speak to us about Mencap's work then get in touch:
- Media Team phone number (journalist enquiries only): 02076 965414
- Email address: [email protected]
Address: Royal Mencap Society, 6 Cyrus Way, Peterborough, PE7 8HP.
Phone number: 01733 873700 (9am to 5pm, Monday to Friday).
Address: Royal Mencap Society, East One, 20-22 Commercial Street, Spitalfields E1 6LP.
Phone number: 020 7454 0454 (9am to 5pm, Monday to Friday).
Address: Mencap Centre, 5 School Road, Belfast, BT8 6BT.
Phone number: 028 9069 1351 (9am to 5pm, Monday to Friday)
Email address: [email protected]
Online: Get in touch via our contact form or visit our website.
Address: Mencap Cymru, Ground Floor, Unit 4, Ty Pennant Mill Street, Pontypridd, Rhondda Cynon Taff, CF37 2SW.
Phone number: 029 2074 7588 (9am to 5pm, Monday to Friday).
Helpline: 0808 8000 300
Online: Get in touch via our contact form or visit our website.
Contact the Mencap Training Academy for information about Supported Internship programmes.
Contact the Mencap Professional Training Team for information about our Oliver McGowan Mandatory Mandatory means that something must be done. Training by email to [email protected]
If you are a trust A Trust looks after money for a person or a group of people. or foundation please contact Liz at [email protected]
If you are an individual interested in making a personal donation please contact Mary at [email protected]
The Supporter Care Team help with fundraising and donation enquiries.
If you need support and advice about any other matter, and you have a
learning disability
A learning disability is to do with the way someone's brain works. It makes it harder for someone to learn, understand or do things.
or care for someone with a learning disability, please contact our Learning Disability Helpline on 0808 808 1111. (Monday - Friday from 9am - 3pm).
Please get in touch with our Supporter Experience Experience is when you have learned or tried something before. Team if you would like to talk about making a donation or if you have any fundraising queries.
We're always working hard to make sure we have the most up to date information about our supporters. If you would like to change your contact details, Gift Aid declaration or how we communicate with you, please complete our online form or contact us using the following details:
- Address: Supporter Experience Team, Royal Mencap Society, 6 Cyrus Way, Peterborough, PE7 8HP.
- Phone number: 0207 696 6007 Weekdays 10am - 4pm.
- Email: [email protected]
Raffle and lottery
For raffle and lottery enquiries please get in touch by:
- phoning 0330 123 9880.
- emailing [email protected]
Getting calls from Mencap?
We use two telephone fundraising agencies to carry out calls on Mencap's behalf. For details about the agency numbers that you may get calls from, please visit our Fundraising Promise webpage.
The Your Network Team are dedicated to supporting affiliated Network Partner groups/ organisations Organisations are groups like companies and businesses. .
Email address: [email protected]