Easy read guides to help you stay safe and well
Take a look at the headings below and the links to easy read guides underneath.
Lockdown rules
Easy read guide to the lockdown rules in England which came into place in January 2021 (PDF).
Shielding advice
Vaccine
See our wepbage about the coronavirus vaccine which includes easy read guides and answers to frequently asked questions.
Doing a test
Easy read guide to testing yourself for coronavirus (COVID-19) using a home test kit (PDF).
Face coverings
There are different rules for wearing face coverings depending on where you are.
We have created this PDF easy read guide on face coverings rules for people living in England. (Please see separate guidance for people in Northern Ireland (PDF) and Wales.)
People who do not have to wear a face covering
This guidance explains why some people do not have to wear face coverings.(For example; because you have a disability that means you cannot put on, wear or remove a face covering, or because it causes severe distress).
If you do not have to wear a face covering, there are cards (sometimes called "exemption cards") that you can take with you when you go out to help explain why, if someone asks you in public. The cards can also be used to ask someone else to remove their face mask or covering so you can understand them better.
Please use these cards if you need them:
Going to work or working from home
How to work safely during the coronavirus pandemic (PDF)
How to make online meetings accessible (PDF)
Traffic light cards to help you communicate in meetings (PDF)
Help with food shopping
We've created some letters for you or your support worker to use to contact your local supermarket and find out when their priority shopping hours are, and if they can provide support with your shopping:
Help with shopping letter from a person with a learning disability (PDF)
Help with shopping letter from a support worker (PDF)
List of supermarket details
You can check for the latest information and find contact details for the major UK supermarkets on their websites.
Aldi: www.aldi.co.uk
Asda: www.asda.com
Best-One: www.best-one.co.uk
Budgens: www.budgens.co.uk
Co-Op: www.coop.co.uk
Costco: www.costco.co.uk
Costcutter: www.costcutter.co.uk
Farmfoods: www.farmfoods.co.uk
Iceland: www.iceland.co.uk
Lidl: www.lidl.co.uk
Londis: www.londis.co.uk
Makro: www.makro.co.uk
Marks and Spencer: www.marksandspencer.com
Morrisons: groceries.morrisons.com
Nisa: www.nisalocally.co.uk
Ocado: accounts.ocado.com
Premier: www.premier-stores.co.uk
Sainsbury’s: www.sainsburys.co.uk
To try and prioritise vulnerable customers for home delivery, Sainsburys has a vulnerable persons careline: 0800 052 5500. (There may be long call wait times.)
Spar: www.spar.co.uk
Tesco: www.tesco.com
Waitrose: www.waitrose.com
Social distancing
About social distancing if you live with other people (PDF)
A guide to the 2 metre and 1 metre plus social distancing rules (PDF)
The government have created these signs that can be used to show the carrier may have difficulties or concerns in maintaining social distancing.
Test and trace
About the NHS Test and Trace application (PDF)
What to do if you are contacted by NHS Test and Trace (PDF)
The NHS have also created easy read posters like this (PDF) so people know when and how to get a test for coronavirus.
Moving into a new home
Easy read guide to moving into a new home during the coronavirus (COVID-19) pandemic (PDF)
Befriending
We know that people with a learning disability already experience high levels of loneliness and social isolation and that this will only have been made worse by coronavirus and lockdown.
Befriending can help.
So please get in touch with us to:
- see what befriending options are available in your area
- find out more about befriending volunteer opportunities
- tell us about your befriending scheme if you already have one set up.
Email us at friendships@mencap.org.uk and tell us who you are (e.g. an individual, family member or carer, or an organisation or professional), where you live and what you are interested in (e.g. support, being a befriending volunteer).

How to wash your hands thoroughly
Follow these steps when you wash your hands:
- Wet your hands under warm running water
- Apply a small amount of soap
- Rub your hands together and make sure that the soap and water cover all over your hands
- Carefully wash your palms, the backs of your hands, your fingertips, thumbs, your wrists and nails
- Rinse your hands under running water
- Dry your hands thoroughly.