The coronavirus (COVID-19) pandemic, which began in March 2020, has overshadowed the work of Royal Mencap Society in the last year.

We are immensely grateful to colleagues and volunteers throughout the organisation. They have responded to the challenge of coronavirus magnificently, tirelessly and with great personal sacrifice to make sure that people with a learning disability continue to get the support they need.

Despite the challenges, it was a positive year for Mencap.

All of our services have remained open, redeploying colleagues as needed and recruiting hundreds of new support workers to cover for those who are self isolating or unwell.

The helpline extended its opening hours from 30 to 50 hours a week in order to handle the number of urgent and complex queries since coronavirus began. This work was funded by the Department of Health and Social Care.

We created accessible information for people with a learning disability about how to stay safe, how to follow government guidelines and what to do if you became unwell.

We adapted our employment services to a virtual classroom where possible, and have continued to support 98 supported interns, as well as 161 learners on Employ Me programmes and 296 participants in Northern Ireland.

We worked closely with London Marathon Events and Virgin Money to make the most of our special moment in the run up to the Virtual Virgin Money London Marathon and on 40th Race Day on the 4 October 2020. Despite the challenges, our partnership was Virgin Money’s most successful charity partnership to date, and Virgin Money colleagues raised over £470,000 for Mencap.

Cover image of annual report which shows young man sat outside at picnic table, he is wearing a black jacket and has his head leant on his arm which is resting on the table.

Read to 2020 annual report

Take a look at our full annual report, and easy read annual report, for 2020 to find out more about our achievements this year, as well as details of our financial accounts.

Easy read report Full report

Notes on our 2020 annual report

Click the heading below to reveal some further notes on our 2020 annual report (PDF).


CEO salary

Our current Chief Executive started in her role in January 2020. Her annual salary is £170,000.

The salary of our Chief Executive is set by the Board of Trustees and is based on an external job evaluation and benchmarking. 

Previous annual reports

Take a look at Mencap's annual reports from across the years.

Earlier reports

The following section features our annual reports from 2011 to 2019 for you to read.

Take a look at earlier reports

Click the links below to read annual reports from previous years, including:


Notes on our annual report for 2018

Click the headings below to reveal some further notes on our annual report for 2018 (PDF).

CEO salary

The annual salary of the CEO has remained the same in each of the years shown in the 2016 and 2017 annual reports (that is the years ending 31 March 2015, 2016 and 2017) and in the year to 31 March 2018. 

The change in the reported remuneration for the year to 31 March 2016 from £147,437 in the 2016 report to £164,360 in the 2017 report is the result of a new requirement, set out in SORP Information Sheet 1 in April 2017, to include Employer’s National Insurance Contributions (paid by the employer) in figures for the remuneration of key management personnel (but not when showing the number of employees who fall into different pay brackets). 

The small increase in remuneration shown between the years to 31 March 2016 and 31 March 2017 is accounted for by one week’s pay in lieu of holiday caused by a change in the holiday year and paid in line with our policy in other cases.

Note 7

The purpose of Note 7 is to relate expenditure to our key charitable activities. With improvements in the definitions of our strategic priorities, coupled with new statutory guidance (FRS102), we have improved the mapping of expenditure against the priorities.

This required the restatement of the prior year figures to ensure a like-for-like comparison.

Note 8

The restatement in Note 8, which sets out the number of colleagues paid more than £60,000, is unrelated to Note 7. 

A review of our approach to Note 8 suggested it would be more meaningful if the reported remuneration included salary ‘sacrificed’ by colleagues in return for other benefits such as the government cycle scheme or additional pension contributions, as well as any car allowances paid.

This resulted in an increase in the number of colleagues falling into the £60,000-£69,999 bracket, which required a restatement of the figures for the year to 31 March 2016 for consistency.

Gender pay gap reports

We've compiled a report on the gender pay gap at Mencap.

Our gender pay gap report(s) explain what the situation is for us as an organisation, and our thoughts and plans for addressing it.

You can read the report, as well as an easy read version by clicking the following links:

Take a look at earlier reports

Click the links below to read gender pay gaps report from previous years, including:

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