At Mencap, we aim to make sure that all people with a learning disability get the same access to healthcare and treatment as everybody else.

Hospital passports

A hospital passport provides key information about a patient with a learning disability, including personal details, the type of medication they are taking, and any pre-existing health conditions.

The passport also includes important information about how a person communicates and their likes and dislikes, which can be crucial when they are first admitted to hospital.

This can include any communication aids and how they can be used so that health staff can communicate in a way that is best understood. They can also show how the person expresses things such as happiness, sadness, pain and discomfort.

Hospital passports can have a big impact on the treatment and care that you or the person you’re supporting gets. They enable health staff to understand the needs of the individual, and help them make the necessary reasonable adjustments to the care and treatment they provide.

Get your Hospital Passport

To create your own Hospital Passport, simply download this Hospital Passport template, print it off and fill it in. 

Download Hospital Passport

Victoria's story of using her hospital passport

"In some cases it's saved her life. It's certainly aided making decisions, it's caused us less stress, it's helped prepare and make the support workers feel confident, and its very cost effective for the health professionals."

Watch our video about Victoria and how her hospital passport has transformed her care.

Health resources

Browse the resources below for information and advice around health care for people with a learning disability

Health checks - information for relatives

An easy read (with symbols) guide that describes what a health check is, how to get a health check, and how to find out more information about health checks. 

Download resource Annual health checks - easy read

How to complain for change - easyread guide

What to do if you are not happy with your healthcare.

Download resource How to complain for change - easy read guide

NHS Help Us Help You - Stay Well This Winter

The Stay Well This Winter campaign from the NHS aims to ensure that people who are most at-risk of preventable emergency admission to hospital are aware of and, where possible, motivated to take actions that may avoid admission this winter.

The following guides provide more information about the campaign, as well as useful guidance to help you stay well this winter. Including information about the flu jab, how to keep warm and what you should do if you are ill. (Updated November 2018.)

Stay Well This Winter guide

Important information from the NHS to help you stay well this winter

Download resource Stay Well This Winter guide

Stay Well This Winter easy read guide

Easy read information from the NHS to help you stay well this winter

Download resource Stay Well This Winter easy read guide

For more information please visit the Public Health England resource centre.

Treat me well

Treat me well is our campaign to transform how the NHS treats people with a learning disability in hospital.

We know the treatment people with a learning disability get in hospital is still not good enough in many parts of the country. 

This has to change. 

Find out more about the campaign including how you can get involved and show your support.

Find out more

How to get the support you need

Contact the Learning Disability Helpline, our advice and support line, for guidance and information about what support we can offer you.

Or why not take a look at FamilyHub? This is our online community for parents and family carers of people with a learning disability, and is a place for sharing experiences, advice and support.

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Health - what we think

People with a learning disability have a right to the best possible health
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Hear my voice: healthcare

The healthcare system is failing many people with a learning disability and this has to change
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