A warm and welcoming Mencap home in Hayle

Find out about the current room vacancy we have at Horsepool in Hayle, which offers supported living to women with a learning disability .

Horsepool is a Mencap residential care service in Connor Downs, Hayle. We offer a safe, supportive and friendly place to live where each person is encouraged to live the life they choose. Everything we do is shaped around the individual: their preferences, routines, goals and what matters most to them.

We currently have a vacancy at Horsepool and would love to hear from women with a learning disability who are interested in living there.

A place shaped around each person

At Horsepool, we support adults with a moderate to severe learning disability. This service is for women only and everyone is treated with dignity and respect .

As a Mencap service, we place person-centred support at the heart of everything we do. This means taking the time to really get to know each person, their likes, dislikes, communication style, routines and aspirations and tailoring support in a way that works for them.

Our team provides flexible, individual support with:

  • focusing on building independence
  • developing daily living skills
  • promoting confidence and wellbeing
  • taking part in meaningful activities, social opportunities, and community life
  • managing finances
  • attending appointments
  • cooking
  • cleaning
  • daily routines.

Supporting people to live full lives

Horsepool Road is located in Connor Downs, a friendly village near Hayle, with excellent bus links to Penzance and Truro. 

There is easy access to local GP surgeries, a walk-in centre, and nearby pharmacies. 

Shops, supermarkets, and essential services are available in Hayle, along with cafés, restaurants, and leisure facilities including beaches, a leisure centre, and green spaces. 

Transport is convenient, with bus stops directly outside the home and quick travel to Hayle and Truro.

Connor Downs Cornwall main road

Current vacancies

We currently have 1 room vacancy at Horsepool

Available room:

  • Ground floor room: A bright and comfortable double bedroom with access to its own toilet. 
  • Shared bathroom facilities are also available. 
  • The property is wheelchair accessible throughout. 

Shared spaces:

  • Fully equipped kitchen 
  • Large personalised lounge/diner for relaxing and socialising 
  • Accessible garden with plenty of sunshine, perfect for enjoying fresh air 

There is also space in the carport for individuals with a Motability vehicle.

A friendly and inclusive community

Horsepool Road is more than a house, it’s a home where friendships grow and people are supported to live fulfilling lives.

Currently, we support two amazing individuals who bring warmth and personality to the house:

A creative and fun-loving lady 

  • In her mid-60s and young at heart 
  • Enjoys crafts, theatre trips, and shows 
  • Values both social time and time in her own space 
  • Prefers sharing her home with other females in a friendly, respectful environment 

A gentle and relaxed lady 

  • In her 70s 
  • Enjoys films and nature programmes 
  • Likes visiting garden centres and cafés 
  • Values her own quiet space 
  • Happy to share her home with females 

Both individuals attend day centres during the week, helping them learn new skills and build social connections. 

At home, they enjoy relaxing and spending time within the local community.

All staff are fully trained in key areas including:

  • person-centred support
  • safeguarding
  • medication administration
  • health and safety

Support is tailored to each individual, focusing on:

  • building independence
  • developing daily living skills
  • promoting confidence and wellbeing. 

We also support people to take part in meaningful activities, social opportunities, and community life. This includes help with managing finances, attending appointments, cooking, cleaning, and daily routines.

Find out more about Horsepool, Connor Downs, Hayle

Choosing the right home is an important and personal decision. At Horsepool, we take the time to understand each individual and make sure they feel comfortable, supported and truly at home.

If you’d like to find out more about our vacancies or arrange a visit, we’d love to hear from you.

Horsepool Connor Downs Hayle Cornwall exterior
Questions and answers about Horsepool - a supported living home in Connor Downs, Cornwall

Connor Downs is a village in west Cornwall which lies about 2 miles east of Hayle.

Mencap’s supported living service enables adults with a learning disability to live independently in their own homes. Instead of moving into residential care, individuals rent or own their own property while receiving tailored, flexible staff support to help them manage their tenancies and daily lives.

How Mencap supported living works

Individuals either live by themselves or share a property with others. They have their own tenancy agreement or mortgage, providing the same legal rights and security as anyone else living in the community.

The support: Staff assist based on individual needs and goals. This can range from a few hours of drop-in help each week to 24-hour care, including overnight or sleep-in assistance. 

Support is adapted to what the person wants and needs. It typically includes learning, or assisting with:

  • Personal care (e.g., getting dressed, bathing)
  • Household chores like cooking, laundry, and cleaning
  • Managing bills, budgeting, and claiming benefits
  • Taking medication and managing doctor or dentist appointments
  • Engaging in the community, leisure activities, and building social relationships .

Supported living vs. residential care

The main difference between these two services are the individual's living situation and rights. In residential care, the person lives in a care home managed and owned by the care provider. In supported living with Mencap, the person lives in their own home, holds the tenancy, and receives care as a separate service.

Helpful resources

If a person requires support with personal care (e.g. washing, bathing or cleaning themselves, getting dressed or going to the toilet), then this support is regulated by The Care Quality Commission (CQC).

The CQC rates each service as either Outstanding, Good, Requires Improvement or Inadequate.

The Service Manager, Julie Butler would be happy to discuss the services and accommodation available at Horsepool. You can contact her by email to: