What is Mencap's Better Together pack?

When it comes to supporting people to live the best lives possible we know that we are better together with the families and friends of the people we support.

Our Better Together information pack helps us to ensure that we understand what people want from their support, and to make sure that families and friends know how we will help them to make it happen.

You may be looking to access this pack because you are the family member or friend of a person we already support, or because you may be thinking about this in future.

Written in consultation with families, the Better Together information pack gives you the information you need to know about Mencap services, and how we can work together, including:

  • Who we are, and the services we provide to support people with a learning disability
  • How we support people with the things that matter to them
  • How our colleagues are trained to provide the best possible before.
  • How we work together with family and friends
  • How we work together with other organisations to ensure the quality of the support that we provide.

Who is the Better Together pack for?

The Better Together information pack has been developed for families of people we support and people who may be considering our services in future.

The pack is now given as a hard copy to all new families of people we support, but is available here at all times for you to access when you need it most.

We hope the pack provides you with the information you need to know about how we can work to be better together.

An image of three women sat on a wall, beside the beach, all waving and smiling at the camera.

Download the Better Together information pack

The Better Together pack has been split into different sections, each covering a different area of information about Mencap and our services; including how we work with the people we support, and the importance of building and maintaining strong relationships with their family and friends.

There are a number of sections which apply solely to either England, Wales or Northern Ireland. 

  • Sections applicable for England, Wales and Northern Ireland
  • Sections applicable for England only
  • Sections applicable for England and Wales only
  • Sections applicable for Wales only
  • Sections applicable for Northern Ireland only

Get help and advice online with Mencap

Whether you're a parent, healthcare professional, or someone with a learning disability, we've created a tool that offers clear explanations, helpful resources, and easy read resources to guide you towards the information you need.

Get help