Better Together information pack: 1. Welcome to Mencap
The Better Together pack has been split into different documents, each covering a different area of information about Mencap and our services; including how we work with the people we support, and the importance of building and maintaining strong
relationships
Relationships are about the people in your life. You might have different types of relationships like friendships, family relationships, or a boyfriend or girlfriend.
with their family and friends.
Unless stated otherwise, all sections of the information pack are applicable to England, Wales and Northern Ireland.
This page is the first section of the Better Together information pack.
For ease of accessibility Accessibility is about making it easier for someone to join in, get, use or do something. the Better Together pack can also be found online at any time, at: www.mencap.org.uk/what-we-do/better-together-information-pack-families-and-friends.
Welcome to Mencap
You are reading this because you have a family member or friend who is accessing or living within one of our services already, or because you are considering this for the future. We know how important families and friends are to people, and we also know that when it comes to supporting them to lead great lives, we really are ‘Better Together’.
Mencap’s ‘Better Together’ information pack for families and friends.
You have received this information pack as part of our commitment to ensure you are involved Involved is being included in something or taking part in something. and informed about the things that are important to you. The ‘Better Together’ information pack contains information about Mencap- including how we work with the people we support, and the importance of building and maintaining strong relationships with their family and friends.
About Mencap
People with a learning disability A learning disability is to do with the way someone's brain works. It makes it harder for someone to learn, understand or do things. should live their lives to the full! We support people with a learning disability to succeed in the things that matter to them.
Families and friends are an important part of the lives of all of the people we support, and we know that family isn’t all about people who are related by blood. We define families as ‘A person or group of people that matter to a person, who care about them and are involved in their life’ to ensure that we value all families, in their full
diversity
Diversity means people from all different cultures and backgrounds.
and work in partnership with you to make great things happen.
Our work
There are approximately 1.4million people with a learning disability in the UK today. People with learning disabilities may face a number of inequalities across society, we work with the aim of improving lives, and reducing the barriers they face.
To do this:
• We
campaign
A campaign is when people work together to try to change something.
for a fairer society
• We work with families and partners to build inclusive communities
• We deliver services individuals need to live life to the full.
Our values
- We are passionate about making the world a better place.
- We are inclusive of everyone.
- We are brave. We challenge and try new things.
- We are positive in our work and with each other.
- We are kind to everyone.
The next section of the Better Together information pack is What matters most?
The contents of this page was first published as a PDF in September 2022.
Last updated 15/05/2026.