Gain peace of mind with a Mencap DBS check

Your organisation can have the peace of mind that your staff are safe and suitable to work with vulnerable adults and children.

Mencap is a leading social care provider and has been processing DBS checks in England and Wales since they were introduced in 2002. (Scotland and Northern Ireland have different checks.)

More than 10,000 DBS checks in England and Wales are handled by us every year, including our own staff and volunteers, as well as other organisations .

We have a dedicated support team that deal with all queries by phone or email.

We also provide training upon request, helping you complete you application ensuring a smooth process from start to finish.

Our use of eBulk also means you can complete your applications online, hassle free, saving you time and money.

You won’t have to spend time or money registering with the DBS. There is also no joining fee to use this service.

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"Can I just say how professional, efficient and helpful I have found the DBS administration team. I have had a really speedy response to any queries I have had, and each person has given a very clear, helpful yet friendly response. I've been really impressed." - customer feedback

Eligibility for a DBS check

To apply for an Enhanced or Standard DBS, you cannot be...

  • self employed
  • a sole trader
  • wanting to carry out a DBS for someone you're employing to provide services for yourself, a family member or friend
  • the Director or company owner, unless you have a co-owner/director to apply for you (they can't be a family member/relative or live at the same address as you).
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Depending on the services you offer, your licensing body or local council may be able to apply for a DBS on your behalf. 

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"Thank you for a very efficient, prompt and speedy services. You made it all far too easy!" - customer feedback

Register with Mencap for a DBS check

To register with Mencap, please complete our online registration form to let us know that you'd like a Disclosure Barring Service (DBS) check. After your have registered you will receive an email with your log in details.

Register today
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"I'm still technically young and running my own business isn't always as fun as it sounds. When we contacted Mencap to get this DBS sorted it was a mega emergency and you may it a breeze and super quick. I'm close to saying it was almost enjoyable!" - customer feedback

Questions and answers about Mencap DBS checks

To see what kind of check you should apply for visit the government website and use their DBS Eligibility Tool.

Once an application has been countersigned and sent to the DBS for processing, the DBS average at 15 business days to process the application.

Some applications with the DBS can take longer for them to process.

After tracking an application and it has been held at any stage for more than 60 days, please contact the Mencap DBS team for further information. You can contact them by:

The Update Service is run by the Disclosure Barring Service. It allows applicants to keep their DBS certificates up to date and for employers to check a DBS certificate.

Please visit their website for more information.

You have the option of paying for your DBS applications:

  • online via SagePay
  • by cheque
  • by BACS.

If you require our bank details you can request these by emailing dbs.enquiries@mencap.org.uk.

Need more advice about DBS checks?

If you have any questions about having a DBS check please contact the Mencap DBS Team (Mon - Fri 8:30am - 5pm) by:

Helpline adviser on the phone whilst using a computer