Settings to stay safe online

Settings to stay safe online

A lady in a wheelchair smiling with her thumb up and an information sign behind her.

This information about settings and tools will help to keep you safe online.

An open laptop showing a website home page

You can check if a website is safe to use by using a tool like Get Safe Online’s Check a website.

A magnifying glass.

Look for a closed padlock symbol or the letters https at the start of a website’s address. 
 

A man holding his hand to his chin thinking

This means the connection is secure, but it does not always mean the website is safe to use. 

A laptop screen showing someone's password and a picture of a woman with her finger to her lips

Use a different password for each online account you have. 

A woman shrugging her shoulders with her hands out.

Use passwords that are difficult for other people to guess.

A woman sitting at a table typing at a laptop with a mobile phone beside her.

Some accounts let you choose if you want to use 2-step verification to log in.  2-step verification means that you have to do 2 different things to log in to your account.  For example, enter your password and type in a number which is sent to you by text or email.  

A closed padlock

2 step-verification gives you more security if your account has information about you or your money.  

An account log in with email and password and a red cross in front of it.

It means that someone can not log in to your account just with your password. 

A  young man is pressing keys on a laptop

Make sure you have antivirus software and keep your apps and software up to date.

A man sitting at a laptop with his phone beside him.  The laptop and the phone have a wifi signal.  There is also a router with wifi signal.

Do not use public Wi-Fi to log in to any accounts which have private information.  For example your bank account. 
 

3 people using devices.  In front of them is a laptop with a wifi symbol.

Other people might be able to see your information if you use public Wi-Fi.

picture of a bank building

What should I do if I think I have been scammed?

Contact your bank as soon as possible.

Report Fraud logo and website: reportfraud.police.uk

If you are in England, Wales or Northern Ireland, report it to Report Fraud at https://www.reportfraud.police.uk or by phoning 0300 123 2040.

A map of the UK and Republic of Ireland highlighting Scotland in dark green

If you are in Scotland, you should report it to Police Scotland by phoning 101. 

A yellow circle with a drawing of a hand in black inside - text reads Take Five to Stop Fraud

Find out more

Take Five is a  campaign  which gives advice about how to try to make sure no-one tricks you and takes your money. 

A laptop with www on the screen.

You can find advice about the Take Five campaign online at www.takefive-stopfraud.org.uk 

The Mencap logo

If you have a  learning disability  or care for someone with a learning disability and want to find out more about scams or the Take Five campaign, you can call Mencap‘s Learning Disability Helpline on 0808 808 1111. 

UK Finance logo

This easy read was co-written by Mencap and UK Finance.