How to get support at home or in the community if you have a learning disability

How to get support at home, or in the community, if you have a learning disability

A support worker shaking the hand of someone outside their home

Support at home means getting help where you live.

A woman getting dressed, a man helping another  man to drink from a cup and a man holding up a toothbrush and toothpaste

Support at home can be help with things like washing, getting dressed, making meals, eating and managing money.

A woman is pushing another woman in a wheelchair

A paid support worker may come to your home to help you

A community with people, housing, a tree and a church

Support in the community means getting help outside your home

A minibus with pictures of a person in a shop, a group of people at a pub and three friends standing together around the minibus.

Support in the community helps with things like day trips, going shopping and social groups.

council workers and a support worker helping someone

Who to ask for support at home or in the community

You can ask your local council for support  at home or in the community.

The people who help are called Adult Social Care or Social Services 

A woman holds a red telephone against her ear

How to ask for support at home or in the community

To ask for support at home or in the community  you can:

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  • Visit your council's website .

    You can use the government website to find the website address of your local council.

Two men talking to each other on their phones. Next to one man is a speech bubble with a man doing a needs assessment

What happens after you apply for support at home or in the community?

The council may invite you to a meeting to talk to you about your support needs.

Support needs are the things you need help to do.

This is called a needs assessment . 

A support worker giving a man in a wheelchair a drink with a red cross over him.

Not everyone gets support.

thinking

What to do before the needs assessment:

  • Think about what you want to say before the meeting 
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  • Write notes to help you remember things
A friend puts her arm around a woman in a wheelchair whilst a man with a clipboard is writing something down
  • Have someone with you, like a family member, friend or support worker
A woman sits on a chair beside a window looking sad

The council will check:

  • What would happen if you don't have support
An elderly man holds up a piece of paper with tick boxes on it
  • If your support needs show them that you should get help
A clipboard with a green tick on it

If the council think you should have support at home or in the community this is called being eligible.

A hand of £20 notes in front of a carer helping a man in a wheelchair

The council will decide if you will need to pay towards the cost of your support at home or in the community.

Care plan

You should hear back from the council in a few weeks.

If you are told you can get support, the council will make a plan for your care.  

A woman with a clipboard is writing things down as a man explains something to her

What to do if the council says you cannot get support and you think that is wrong:

You can ask the council to look at your application again to check their decision.

If you need more help, you can contact the Learning Disability Helpline by: