How to apply for Attendance Allowance Easy Read

How to apply for Attendance Allowance

The front cover of a benefits leaflet which says Attendance Allowance

What is Attendance Allowance?

Attendance Allowance is the name of a benefit that some people can get if they need someone to help them because of their disability.   

A man is giving a man in a wheelchair a cup of tea

The money is to help to pay for your care and support. 

A young woman reading an Easy Read booklet

Step 1: Check that you can get Attendance Allowance

To see if you could get Attendance Allowance, read our What is Attendance Allowance? Easy Read page.

A man in a suit is pointing to a checklist which has green ticks on it

Step 2: Make sure you have everything you will need

Before you apply for Attendance Allowance, you will need to know:  

A carer has her arm around a woman in a wheelchair who is holding up a sign which says Name. Next to her is a front door with a street sign and a telephone
  • your name, address and telephone number  
A calendar showing June 1972 with Friday 10th circled in red next to a picture of a baby
  • your date of birth  
A card with the words National Insurance Numbercard written on it with a reference number circled in red and a persons name
  • your National Insurance number if you have one  

You can find your National Insurance number on any letters you have had about your tax, pensions or benefits.  

A bank debit card with a long number, and the date off issue and expiry
  • your bank or building society account number and sort code  
A doctor next to the entrance of a surgery with an addressed envelope and a phone
  • your doctor’s name, address and phone number
A group of people with different disabilities and ages
  • information about the health condition or disability which you need someone to help you with.
a webpage saying Click, a post box and an application form

Step 3: Apply for Attendance Allowance

A laptop showing a cursor on the screen over to the word click

If you want to claim by post, you can:

  • download the Attendance Allowance form from the Government’s website , or  
A landline and a text phone
  • contact the Attendance Allowance helpline and ask them to send you a form:

Phone: 0800 731 0122

Textphone: 0800 731 0317

Relay UK: 18001 then 0800 731 0122. Relay UK is for people who cannot hear or speak on the phone.

You can contact the Attendance Allowance helpline Monday to Friday, 8am to 6pm. 

A picture of a inkjet printer printing out a document

If you download the form from the government’s website, you can:

  • print the form out and fill it in with a black pen, or 
A man pressing a key on a laptop.
  • fill in the form on your laptop or desktop computer and then print it out 
An application form next to a mobile phone and a tablet that have a red cross over them.

You can not fill in the form on your mobile phone or tablet.  

A woman and a man sit at a desk writing on a piece of paper. The man is helping the woman.

It is ok to ask someone who knows you well to help you fill in the form.  

A man using a photocopier

When you have filled in the form it is a good idea to take photos of the form, or to make a copy of it so you can see what you wrote.           

A red postbox

When you have filled in the form, send it to:    

Freepost,

DWP Attendance Allowance 

A woman is reading a letter which came out of a brown envelope

What happens after you have applied for Attendance Allowance?

After you apply for Attendance Allowance, the Department for Work and Pensions (DWP) will contact you in the next 3 weeks to let you know when they will decide if you can get Attendance Allowance. 

A man holding up a letter with a tick on it and another picture of the same man holding up a letter with a red cross on it

When the DWP decide, they will let you know if you will get Attendance Allowance. 

A woman is explaining something to a man. Both are sitting on chairs facing each other

If you can not get Attendance Allowance, the DWP will tell you why. 

Bank notes and coins on top

If you can get Attendance Allowance, the DWP will tell you how much money you will get. 

The front cover of a leaflet about Carer's Allowance

If you can get Attendance Allowance and someone looks after you for at least 35 hours per week, they might be able to apply for Carers Allowance