Energy debt

Energy debt

A handful of pound notes

If you are in debt, you owe money to a person or a company.

Two men holding up energy bills. One is a gas bill the other is an electricity bill

Energy debt is when you owe money for your gas or electricity.

A lady with an empty purse, an outline of a house with gas, electricity and water in it, a mobile phone, an email and a hand writing an address on an envelope.

If you do not have enough money to pay the money you owe for your gas or electricity, contact your service provider as soon as possible. 

electric bill contact details

You will find the contact details for your service provider on your bill. 

A man searching for a webpage on a laptop sitting at a desk

Or you can look on the internet for their contact details.

An electric bill with a calendar and a plus sign beside it.

Your service provider might give you more time to pay your bill. 

Two people shaking hands in front of an electric bill, a plan and some money.

Energy providers have to help you plan how to pay your bill. 

An open laptop showing a website home page

How to get help 

You can get help and advice on our website at www.mencap.org.uk/COL  

A lady thinking about money and looking worried.

If you have a learning disability and are worried about money or paying your bills, contact our Learning Disability Helpline:

A man holding a mobile phone

Call us Monday to Friday on 0808 808 1111