Coach card
Coach card
What is a coach?
A coach is like a bus, but you use it to travel on a long journey.
Coaches often have more comfortable seats than buses.
Coaches often have a toilet.
Coaches must be easy for people to use.
Some coaches have a lift.
If you use a wheelchair or scooter, you might be able to take this on the coach with you.
If you have a wheelchair or scooter that you want to take on the coach with you, you should ask about this when you book your ticket.
The coach driver will not be able to lift you, or anything heavy that you have with you.
What is a coach card?
A coach card is a card that makes it cheaper for you to travel by coach.
If you have a disability, you might be able to travel for free on some coaches.
If you apply for a coach card for disabled people, you will need to have proof of your disability.
To find out more about coach cards, contact the coach company that you want to travel with.
Help and support on the coach and at coach stations
The driver of the coach or someone else who works on the coach may be able to help you get on and off the coach.
If you need help to get on and off a coach, you should ask if there will be anyone who can help you when you book your ticket.
If you need help when you are on the coach, ask the driver.
If it is not easy for you to use the toilet on the coach, ask the driver to stop at a coach station on the way so you can use the toilet there.
You might need to have a RADAR key to open a wheelchair accessible Accessible means something is easy for people to use or join in with. For example: Accessible writing means the writing is easy to read and understand. toilet at some coach stations.
You might be able to get a RADAR key from your local authority A local authority is also called a council A council is also called a local authority. They are a group of people who make decisions about some of the things in the area where you live. These include: schools, social care Social care means the services that give care and support to people who need it. (support for people), parks and dustbin collection. . They are a group of people who make decisions about some of the things in the area where you live like schools, social care (support for people), parks and dustbin collection. or you can buy one online.
If you need help with this information, contact the Learning Disability A learning disability is to do with the way someone's brain works. It makes it harder for someone to learn, understand or do things. Helpline:
- email Helpline@mencap.org.uk
- phone 0808 808 1111