Assisted Bin Collection

A lorry behind a row of recycling boxes and a bin.

An assisted bin collection is help from your council to make sure your rubbish and recycling is collected.

A wheelie bin and a woman in a wheelchair beside the bin with her thumb pointing down.

Bins and recycling boxes can be heavy and hard to move.

A house with a wheelie bin outside it and a red cross.

An assisted bin collection can help if you can not move your bins or recycling boxes to the pavement to be collected.

A woman shrugging her shoulders with her hands out.

You can only apply for an assisted bin collection if you have no-one who can help you to put your bins and recycling boxes out.

A phone, an email and someone writing on an envelope.

Contact your local council to find out if you can have an assisted bin collection.

A woman pointing to herself with a picture of the PIP mobility benefit behind her.

You might need to prove to the council why you can not move your bins or recycling boxes to the pavement to be collected.

A row of recycling bins and a wheelie bin with a green tick.

If the council say you can have an assisted bin collection, you can agree with them where you will leave your bins or recycling boxes to be emptied.

A row of recycling bins and a wheelie bin by a fence with a green tick.

The council will make sure that someone collects your bin or recycling boxes from your agreed place, empties them and puts them back in the same place.

A laptop with an email on it and a mobile phone.

If you need help with this information, contact the Learning Disability Helpline:

email Helpline@mencap.org.uk
phone 0808 808 1111