By Mencap
John Cowman, Chief Operating Officer at
learning disability
A learning disability is to do with the way someone's brain works. It makes it harder for someone to learn, understand or do things.
charity Mencap said:
“We want to apologise to the people who live in Daisy and Foxglove and their families, and to our colleagues who work so hard to support them. We have let you down and are very sorry. Clearly, we must do better.
Following this rating, we have met with families to discuss the changes needed and have already implemented many of the improvements recommended in the report. We hope to see a positive outcome at our next inspection.
Prior to this, 97% of Mencap’s services were rated as good or outstanding. As a charity and
service
A service gives people what they need, like healthcare services that help people when they are ill, and support services that give people support.
provider we are committed to delivering high-quality services that enable the 1.5 million people in the UK living with a learning disability, to live happy and healthy lives.”