How do energy bills work?
How do energy bills work?
Energy bills are based on how much electricity or gas you use at home.
Energy is charged by the unit.
A unit is like a piece or block of energy.
The more units of energy you use, the more you pay.
You might also pay a standing charge.
A standing charge is a price you pay every day, even if you do not use any energy that day.
The standing charge pays for the pipes, wires and people that bring energy to your home.
Your energy supplier looks at 3 things to work out your bill:
- Standing charge: how many days does the bill cover?
- Electricity use: how many units of electric have you used?
- Gas use: how many units of gas have you used?
The energy supplier adds the cost of the 3 things together to work out your bill.
How to get help
You can get help and advice on our
website
A website is a page you can go to on the internet like Google or YouTube.
at www.mencap.org.uk/COL
If you are worried about money, contact our
Learning Disability
A learning disability is to do with the way someone's brain works. It makes it harder for someone to learn, understand or do things.
Helpline:
- Call us Monday to Friday on 0808 808 1111
- Email us at helpline@mencap.org.uk
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