Energy and money advice and information

The British Gas Energy Trust logo

Mencap is proud to work with the British Gas Energy Trust, an independent charity that supports people to manage their money and energy bills.  

By working together we have created this page of  accessible ,  Easy Read  advice about money and energy bills for people with a  learning disability  and their friends, family and carers.

Energy saving tips

To help you save money on energy bills watch our 'Energy saving tips' video.

Advice and support with energy and money (Easy Reads)

This advice tool is full of useful information to help you manage your household bills and living costs with tips on how to save money.

Most of the information in this section is provided in Easy Read format.

Remember if you need to talk to somebody you can contact the Learning Disability helpline for more information and support:

How to use this advice tool (Easy Read)

We have made Easy Read instructions on how to use this tool to find the things you want to know about.

Read the instructions

What would you like to know about?

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The Priority Services Register

Ask to be added to the free Priorities Services Register - a list that energy and water companies use to make sure they offer help to people who need it. 

How to save money

Our How to save money webpage includes lots of hints and tips on how to save money in the home, along with some cheap and easy food recipes.

A woman in a kitchen making a drink

Energy saving offer for people with a learning disability

If you have a learning disability, while stocks last, you may qualify for a free Mencap energy saving pack.

The pack, funded by the British Gas Energy Trust, includes several things to help you save energy in your home including a blanket and a hot water bottle.

A young woman sitting on bed with a hot drink and a blanket around her

Additional pages for advice and support with money, food and energy

Money, food and energy questions and answers

If you pay charges for care in your own home, your council should check that you have enough money to live on.

If you think that there are costs that were not looked at when your income was checked, you can ask for your council to look again.

Contact the Mencap Helpline for more information.

The Government has made money available to local councils to support people with their bills. This is called the ‘Household Support Grant’.

Contact the Mencap Helpline to see if there is any help for you.

The energy price cap is about how much energy companies can charge for gas and electricity.

The amount you'll pay depends on how much gas and electricity you use.

You don’t need to do anything. The Energy Price Guarantee automatically applies to all types of energy tariffs.

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Many people with a learning disability who get social care support from their council have to pay money in charges towards their care.

The government has said that people get to keep all of the cost of living payments and councils cannot take the payments into account for social care charges.