We've created some guides to help you keep safe and well during the coronavirus outbreak. The guides are accessible for people with a learning disability to use and are easy read format.

Take a look at the headings below and see the links to relevant guides underneath.


About self-isolating if you live on your own

About self-isolating if you live with other people

Social distancing

About social distancing if you live with other people


Guidance on protecting people most likely to get very poorly from coronavirus

Face coverings

The government's instructions about face coverings

Why people are wearing face coverings when they go out 

Wearing a face covering when you go out

Food shopping

We've created some letters for you or your support worker to use to contact your local supermarket and find out when their priority shopping hours are, and if they can provide support with your shopping:

Help with shopping letter from a person with a learning disability

Help with shopping letter from a support worker

List of supermarket details

You can check for the latest information and find contact details for the major UK supermarkets on their websites.  

Aldi: www.aldi.co.uk

Asda: www.asda.com

Best-One: www.best-one.co.uk

Budgens: www.budgens.co.uk

Co-Op: www.coop.co.uk  

Costco: www.costco.co.uk

Costcutter: www.costcutter.co.uk

Farmfoods: www.farmfoods.co.uk 

Iceland: www.iceland.co.uk

Lidl: www.lidl.co.uk

Londis: www.londis.co.uk

Makro: www.makro.co.uk

Marks and Spencer: www.marksandspencer.com

Morrisons: groceries.morrisons.com  

Nisa: www.nisalocally.co.uk

Ocado: accounts.ocado.com

Premier: www.premier-stores.co.uk

Sainsbury’s: www.sainsburys.co.uk

To try and prioritise vulnerable customers for home delivery, Sainsburys has a vulnerable persons careline: 0800 052 5500. (There may be long call wait times.)  

Spar: www.spar.co.uk 

Tesco: www.tesco.com

Waitrose: www.waitrose.com



How to avoid scams and keep your money safe

Caring for a person with a learning disability

We've created answers to some frequently asked questions around coronavirus for people who care for a person with a learning disability (including support workers and family carers).

Keeping clean and handwashing

How to stop coronavirus spreading by keeping clean

How to wash your hands

About coronavirus

About coronavirus (COVID-19)

What will happen if I get coronavirus (COVID-19)?

What to expect from coronavirus (COVID-19) if you live with other people

What to expect from coronavirus (COVID-19) if you live on your own

Government guidance

Latest government guidance in easy read

Easy read letter from the Prime Minister


How to wash your hands thoroughly

Follow these steps when you wash your hands:

  1. Wet your hands under warm running water
  2. Apply a small amount of soap
  3. Rub your hands together and make sure that the soap and water cover all over your hands
  4. Carefully wash your palms, the backs of your hands, your fingertips, thumbs, your wrists and nails
  5. Rinse your hands under running water
  6. Dry your hands thoroughly.
Easy read guide to handwashing

Talk to us

We know this is a difficult and unusual time. We're here to help.

If you need information or advice you can contact our helpline or if you can, have a chat on our online community

Contact the helpline Go to the online community