How to raise a safeguarding concern
If you are supported by Mencap
If you are supported by Mencap and feel that the people who are supposed to help you are not looking after you properly, or you have been abused, you can talk to someone you trust.
This could be:
- A Mencap staff member
- Someone in your family
- An
advocate
An advocate is a person who can help you have your say. An advocate can speak up for you if you find it hard.
, friend or neighbour - A teacher, tutor or head teacher
- A
social worker
A social worker is someone who can help you get the support you need. Social workers usually work for your local
council
A council is also called a
local authority
A local authority is also called a council. They are a group of people who make decisions about some of the things in the area where you live like schools,
social care
Social care means the services that give care and support to people who need it.
(support for people), parks and dustbin collection.
. They are a group of people who make decisions about some of the things in the area where you live. These include: schools, social care (support for people), parks and dustbin collection.
.
- A nurse or doctor
- Your local council’s adult safeguarding team or your local children’s social care team
- The Police
If you are in danger and need help immediately call the Police on 999.
For people who have a concern about someone supported by Mencap
If you have a concern about a person supported by Mencap, please get in touch with us by:
- Completing our complaint and compliments online form
- Phoning 08081 968424
You can also report your concerns to:
- The local council’s adult safeguarding team responsible for commissioning the person’s service or the local children’s social care team
- A social worker or health professional
- The Police on 999 if the person is at immediate risk
If your concern involves a child or young person, you can also seek advice from the NSPCC.
If you are concerned about a person who is not supported by Mencap
If you are concerned about a person who is not supported by Mencap you can contact:
- The local council’s adult safeguarding team or the local children’s social care team
- The person’s GP, social worker, teacher, nurse or other professional.
- The Police if you think a
crime
A crime is when someone does something wrong and breaks the
law
Laws are the rules that everyone in the country has to follow. If you don't follow the rules you can get in trouble with the police.
.
has been committed or the individual is at immediate risk.