How to apply for Access to Work help

How to apply for Access to Work help

The front cover of an Access to Work benefits leaflet

What is Access to Work?

Access to Work is help to get, or stay in work, that some people with a disability or health condition can get.   

An easy read document

This Easy Read tells you how to apply for Access to Work help. 

A woman reading from a book.

Step 1: Check that you can get Access to Work

To see if you could get Access to Work, read our What is Access to Work help? Easy Read page. 

A person going through a checklist on a piece of paper.

Step 2: Make sure you have everything you will need

Before you apply for Access to Work you will need to know:  

A man holding up a sign saying 'Name', a front door and an addressed envelope with a post code, and a telephone showing a telephone number
  • your name, address and telephone number
A calendar showing June 1972 with Friday 10th circled in red next to a picture of a baby
  • your date of birth
A brown envelope with a tax letter coming out of it next to an arrow from a National Insurance card number
  • your National Insurance number if you have one

You can find your National Insurance number on any letters you have had about your tax, pensions or benefits.  

A bank debit card with a long number, and the date off issue and expiry
  • your bank or building society account number and sort code
An image of a workplace next to an envelope showing an address and post code
  • the address and postcode of the place where you work
A young man is pointing to one of two people on a poster
  • the name and contact details of someone where you work

This is so they can say that you work there. 

A group of people with different disabilities and a man thinking and holding his head
  • information about how your disability or health condition affects your work
A pile of money next to a picture of a taxi, a ramp and someone being helped to write something at a desk
  • information about the support you think you need
A man on a phone and another man using a laptop

Step 3: Apply for Access to Work help

You can apply for Access to Work help online, or by contacting the Access to Work helpline.

  • Phone: 0800 121 7479.
  • Textphone: 0800 121 7579.
  • Relay UK: 18001 then 0800 121 7479. Relay UK helps people who can not hear or speak on the phone.

 The Access to Work helpline is open Monday to Friday 9.00 - 5.00. 

Two men talking to each other on their phones

What happens after you have applied for Access to Work?

Someone from Access to Work will contact you about your application. 

A laptop with Email on the screen.

If you find it difficult to talk on the phone, you can ask Access to Work to contact you by email, or to contact someone else who can talk to them about your application. 

Two men talking to each other on their phones. Next to one man is a speech bubble with a workplace and a group of people with disabilities and a question mark

The person from Access to Work might want:

  • more information about your work, your disability or health condition
Two men are talking to each other on the phone. One man is asking the other if it is OK for them to speak to his boss at work
  • to ask if it is OK for them to speak to your employer
Two men talking to each other on their phones. Next to one man is a speech bubble with a man doing a needs assessment
  • to arrange for someone to contact you or to see where you work, so they can find out what changes might help you at work
A woman is reading a letter which came out of a brown envelope

You will get a letter which will tell you if you will get help from Access to Work. 

A hand holding 5, 10, and 20 pound notes and an information symbol

If you can get help from Access to Work, the letter will tell you:

  • how much money you will get. The money is called a grant
  • what you can use the grant to pay for
  • how long your grant will last
An easy read document

To find out how to claim the money from your grant, read our Getting your Access to Work money Easy Read