2022-2023 Annual report area of work 3
2022-2023 Annual report area of work 3
Giving people good information and advice

Our main work:
We have some phone lines that people can call to get information and advice from us.
We now have more staff to give people information and advice.
And we can give people information in some other languages.

We are making our
website
A website is a page you can go to on the internet like Google or YouTube.
easier for everyone to use.
We also put more information and advice on our website.
For example, information about how to save gas and electricity and keep warm.

We sent
easy read
Easy Read is a way of making written information easier to understand. Pictures are usually added next to the writing.
information to many people about things like health, money and support.