England

Mencap Head office

Royal Mencap Society
Mencap National Centre
123 Golden Lane
London
EC1Y 0RT

Switchboard: 020 7454 0454

Open hours 9am-5pm Monday to Friday

Mencap Direct

Help and advice line for England and Northern Ireland
Tel: 0808 808 1111 (8am - 6pm Monday to Friday)
Email: helpline@mencap.org.uk

Or complete our contact form 

Golden Lane Housing

West Point
501 Chester Road
Stretford
Manchester
M1 9HU

Tel: 0161 888 1200

Open hours 9am - 5pm

Website

Mencap Peterborough office

Royal Mencap Society
6 Cyrus Way
Peterborough
PE7 8HP

Tel: 01733 873700

Compliments and complaints

If you would like to give a compliment or make a complaint about Mencap:

National Complaints Manager
Mencap
Unit 7 Sundon Business Park
Dencora Way
Luton
Bedfordshire
LU3 3HP

Tel: 01582 560 003 (Extension 219)

Alternatively, complete our Complaint and Compliments online form.

Please note this webform and mail address is for compliments and complaints that relate to the Royal Mencap Society and its services only, and does not include The Mencap Trust Fund and Golden Lane Housing.

Northern Ireland

Mencap in Northern Ireland

Mencap Centre
5 School Road
Belfast
BT8 6BT

Tel: 028 9069 1351
Open hours 9am - 5pm
Website

Northern Ireland Helpline

Telephone: 0808 808 1111  
Email: helpline.ni@mencap.org.uk 
Or complete our contact form

Wales

Mencap Cymru

Mencap Cymru
Cardiff Business Park
Lambourne Crescent
Cardiff
Wales
C14 5GF

General enquiries: 029 2074 7588
Open hours 9am - 5pm

Website

Mencap WISE

Wales advice service
Tel:  0808 8000 300 or complete our contact form

Mencap Direct

Mencap Direct is our free helpline service offering advice and support
Read more

Media Centre

Are you journalist? Contact our press team
Read more

About us

The lowdown on Mencap - who we are and what we do
Read more