Helpline changes due to coronavirus
Due to the coronavirus pandemic the helpline staff team are now working from home.
We are still taking calls, but there may be a longer waiting time for your call to be answered. We will try to get to you as soon as possible.
Alternately, we would strongly advise you to use our online contact form. By doing this you may get a response sooner.
We apologise for any inconvenience this may cause.
The Learning Disability Helpline is our free help and advice line.
Our advisors can offer you advice and information about learning disability and help you find the right support and services in your area.
Get in touch
Our advisors are available from 8am to 6pm, Monday to Friday.
You can get in touch by:
- phoning 0808 808 1111
- emailing helpline@mencap.org.uk.
Alternatively, please let us know your query by completing this online form and we'll get back to you as soon as we can.
Who can access the Learning Disability Helpline?
Anyone can contact the Learning Disability Helpline about anything to do with learning disability. We provide information and advice for people with a learning disability, families and carers.
The Learning Disability Helpline also provides information and advice to anyone wanting to know about learning disability issues and services.
If you have a question that you would like us to answer, complete the contact form and one of our advisors will get in touch with you shortly.
Help and advice in Northern Ireland
If you live in Northern Ireland and would like advice on all learning disability issues, please contact our team in Northern Ireland:
- Phone: 0808 808 1111 (Option 2)
- Email: helpline.ni@mencap.org.uk
Help and advice in Wales
If you live in Wales and would like advice on all learning disability issues, please contact the Wales Learning Disability Helpline:
- Phone: 0808 8000 300
- Email: helpline.wales@mencap.org.uk
What can the Learning Disability Helpline help you with?
We provide lots of information about different topics and help find services in your area.
Examples of the type of things we can help with include:
- advocacy
- benefits
- education
- events
- funding
- housing
- holidays
- jobs
- Mencap local groups
- personal budgets
- relationships
- services
- support.
We offer a range of personal and unique services for people with a learning disability, families and carers. The Learning Disability Helpline is the easiest way to find out about Mencap support services available in your area.
Contact the Learning Disability Helpline or use our search function to find services near you.
Take a look at our customer services charter which explains how our information and advice service aims to give the people who contact them the help and support they need.
Join Mencap's online community
Mencap’s online community is a safe and supportive place to meet others, ask questions about learning disability, share experiences and offer support.