Contact Mencap

There are a number of Mencap offices, departments and teams across the U.K, many of which you will find details for below. If you can't find what you're looking for you can call the general switchboard on 020 7454 0454 9am to 5pm, Monday to Friday

The Learning Disability Helpline

Our free helpline  service offers advice and support for people with a learning disability , and their families and carers.

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There are a number of Mencap offices, departments and teams across the U.K.

Click each of the headings below to reveal the contact information for each office, department or team.

There are also details for all our fundraising departments on this page too.

Feedback, compliments and complaints

You can get in touch by: 

Please note the webform is for compliments and complaints that relate to the Royal Mencap Society and its services only, and does not include the Mencap Trust Fund or Golden Lane Housing.

For full details about our compliments and complaints procedure please read our official feedback and complaints management policy.

Mencap Head Office and Registered Address

Address: Royal Mencap Society, 6 Cyrus Way, Peterborough, PE7 8HP

Phone number01733 873700 (9am to 5pm, Monday to Friday)

Mencap London office

Address: Royal Mencap Society, East One, 20-22 Commercial Street, Spitalfields E1 6LP

Phone number: 020 7454 0454 (9am to 5pm, Monday to Friday)

Mencap Northern Ireland

Address: Mencap Centre, 5 School Road, Belfast, BT8 6BT

Phone number: 028 9069 1351 (9am to 5pm, Monday to Friday)

Email addresshelpline.ni@mencap.org.uk 

OnlineGet in touch via our contact form or visit our website.

Mencap Cymru

Address: Mencap Cymru, Ground Floor, Unit 4, Ty Pennant Mill Street, Pontypridd, Rhondda Cynon Taff, CF37 2SW

Phone number: 029 2074 7588 (9am to 5pm, Monday to Friday)

Helpline0808 8000 300

OnlineGet in touch via our contact form or visit our website.

Media team

If you are a journalist and work in media and you have a story that you are researching, or you wish to speak to us about Mencap's work then get in touch:

Media Team phone number (journalist enquiries only): 02076965414

Email address: media@mencap.org.uk.

Contact our fundraising teams

Click each of the headings below to reveal the contact information for each team within our fundraising department.

Events team

You can contact our events team by:

Giving in memory team

You can contact the in memory team by:

Gifts in Wills team

You can contact the gifts in Wills team by:

Corporate partnerships team

You can contact our corporate partnerships team by:

Community fundraising team

You can contact our community fundraising team by:

Philanthropy team

If you are a trust or foundation please contact Liz at liz.pyper@mencap.org.uk

If you are an individual interested in making a personal donation please contact Mary at mary.ohagan@mencap.org.uk.

Your Network Team

The Your Network Team are dedicated to supporting affiliated Network Partner groups/ organisations.

Email address: yournetwork@mencap.org.uk.

Supporter care

Please get in touch with our supporter care team if you would like to talk about making a donation or if you have any fundraising queries.

We're always working hard to make sure we have the most up to date information about our supporters. If you would like to change your contact details, Gift Aid declaration or how we communicate with you, please complete this online form or contact us using the following details:

Address: Supporter Care Team, Royal Mencap Society, 6 Cyrus Way, Peterborough, PE7 8HP

Phone number: 0207 696 6007 Weekdays 10am - 4pm

Email: supportercare@mencap.org.uk.

Raffle and lottery

For raffle and lottery inquiries please get in touch by:

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