Information and advice
Mencap Cymru's services team provide a wide range of support services to help people live the lives they want to live. Mencap Cymru provides information and advice to people with a learning disability, their families and carers, and professionals.
We can help interpret information, and can offer guidance on accessing services, healthcare, welfare and benefits, education, and other areas which are important to people with a learning disability.
Wales Learning Disability helpline
We operate the bilingual Wales Learning Disability helpline – 0808 808 1111. The helpline is free, and can offer advice and information in Welsh and English. It operates between 10am and 6pm every weekday, and 10am to 4pm on weekdays and bank holidays.
You can also email firstname.lastname@example.org
Mencap Cymru's Work Preparation service provides a 12 week programme for people with a learning disability.
Mae Kelly yw Fam. Mae’n dweud wrthym am ei phrofiad gyda’r Gwasanaethau Cymdeithasol, a’i brwydr i gael ei phlant yn ôl.
Mae Mencap Cymru yn lansio set o Becynnau Gwybodaeth Gyfreithiol sy’n ymdrin â hawliau pobl ag anabledd dysgu ar bynciau sy’n amrywio o dai ac addysg i iechyd a gofal cymdeithasol.
We have launched a set of Legal Toolkits covering the rights of people with a learning disability on topics ranging from housing and education to health and social care.
Kelly is a mother. She tells us about her experience of Social Services and her fight to get her children back.
Download our free legal toolkits, produced by Mencap Cymru and Cardiff Law School. The toolkits are designed to help people with a learning disability, their families and carers to access health and social care services in Wales.
Ychydig flynyddoedd yn ôl hysbysebwyd Llinell Gymorth Anabledd Dysgu Cymru ar raglen yn ymwneud â Throsedd Casineb. Pan welodd Dewi* hyn penderfynodd ein ffonio ni
When Dewi saw The Wales Learning Disability Helpline advertised on a programme about hate crime he decided to ring us. He never imagined how much this would change his life.
Sam and his family enjoyed a free holiday courtesy of the Helpline. Find out how.
Mae anabledd dysgu ar Aled ac mae’n byw ar ei ben ei hun. Mae’n annibynnol iawn; mae’n gyrru ac yn ymdopi’n dda o ddydd i ddydd. Mae'n derbyn cefnogaeth gan y Llinell Gymorth Anabledd Dysgu Cymru.
Aled has a learning disability and lives by himself. He is a very independent, drives and manages well day to day. He has received support from the Wales Learning Disability helpline.
"Thank you, thank you, thank you, for your help and advice! You have helped to change our life significantly – we’re very grateful."
Ceri* had been receiving benefits for a number of years as she has a learning disability as well as other physical impairments and was reliant on welfare support to be able to keep her independen
Imagine the worst toothache you have ever experienced… now imagine what that would be like if you couldn’t tell anyone what was wrong, and that you were in pain. That was Mary’s experience.