Supporting families from BME communities

Mencap welcomes families, carers and people with learning disabilities from all minority ethnic communities. 

Language Line 

If English is not your first language and you need information or advice, Mencap Direct offers a translation service. Just call Mencap Direct on 0808 808 1111 and tell the operator which language you need.

The operator will ask for your contact details so they can call you back. They will then contact Language Line and you will be able to talk to the operator through an interpreter. This is a three way process.

About Mencap

These publications offer a summary of the services Mencap provides and how you can get more advice and information in various languages.

Services for All family handbook

In association with Mencap, the Association for Real Change (ARC) has produced the 'Services for All' family handbook. The handbook contains information on learning disability services for people from black and minority ethnic communities and is available in five languages:

A hard copy of 'Services for All' is also available from the ARC website and costs £10.

For more information on ethnicity, you can:

  • read what Valuing People says about working with black and minority ethnic communities
  • read real life stories of families from black and minority ethnic communities below.


Living without a diagnosis

My daughter is 42 years old. She has epilepsy, she hasn't talked since she was 13 years old and she has complicated health needs.

Caring for a partner and two children

I came to this country to get married. My husband has learning disabilities and needs constant care.

Life as a single mother

I'm a single parent and as well as my daughter, who's got Smith - Magenis Syndrome, I have two other children.

Coping with feeling isolated

My son is 41 years old now and since we've moved he has no friends and nothing to do.

Fighting for better housing

We have four children; the two girls both have learning disabilities. Neither of them can walk or talk.