I have been very concerned for a long time about the poor standard of record keeping by the care staff who support my son, at one stage £200 went missing. After a long battle, culminating in an appeal to the Ombudsman, my local authority has now agreed to use My Money Matters for everyone they support in the county. It is "Best Practice" written by the Department of Health and a consortium of charities. When I started, there wasn't a copy in the whole of the authority, I had to lend them my copy! If you are concerned about the management of your son/daughter's money by a care provider, ask them to use MMM, and if they refuse, ask the Care Manager. Since I have started complaining, I have heard many stories of care providers acting improperly. I am left wondering is Financial Abuse is widespread?
Why cant people just do the job they are paid for?
hi amy i have just come onto this site looking for info for a hard of learning friend who the social services finance team have allowed a thief they employed to steal some of hers and other vulnerable peoples money,
i kept my own records of what they should have in there keeping which was over £7000 which was supposed to be to pay my friends weekly bills but the thief took it instead of paying anything and nothing was paid putting my friend in a £2000 debt with her water
now the social services say they only have £3000 in there safe of her money and that nothing was stolen but getting information out of them is impossible they just ignore my letters or emails and gave my MP who wrote to them silly excuses which is very annoying