However, Rossanna warns that there are examples of bad practice too. "Some social workers are not fully engaging with a person about their care plan. That's not personalisation."
Rossanna says that everyone on a personal budget should have access to free, accessible advice, including brokerage and advocacy services. However, government spending cuts could mean that there's a danger that people will be left with nowhere to go for advice on services, other than the local authority itself.
Already, we have seen the closure of some branches of Citizens Advice, and a lack of funding is threatening independent advocacy services.
This situation could mean that people are encouraged to use only services favoured by the local authority, or could remain in services that do not meet their needs - which goes against the ethos of personalisation.
Without reliable advice services, there's also a risk of some people with a learning disability using their personal budgets to pay for things that don't meet their assessed needs. Examples have included people with a learning disability splashing out on expensive televisions, because they are not used to managing their own finances.
So could the current economic situation derail the juggernaut of personalisation? Although cuts could reduce the number of choices available to individuals, they could also accelerate the drive to personal budgets. Local authorities are looking to save money, and personal budgets have long been touted as a way to do this.
However, Rossanna warns: "The myth is that it's cheaper to put everyone onto personal budgets. In reality, that's not the case. If it's done properly, it should cost about the same, and if there are any savings, they should be reinvested in that person.
"Cost-cutting might also result in pressure on the family to take over and deal with the budget."
Some local authorities have been reluctant to give personal budgets to people with complex needs, because for them, individualised support can be expensive and take longer to plan.
"Personalisation means that people's fluctuating needs have to be reassessed and things can no longer be bought in bulk," says Rossanna.
Sue Bott points out, however, that a major cost saving comes from preventing the need for expensive crisis care. "Supporting people's needs might not be any cheaper. But because people are getting effective services, they won't go into crisis so often."
In December, the Social Care Institute for Excellence (SCIE) published its report on whether savings and improved outcomes could be achieved through personal budgets. It says that there is evidence that changes to administration and systems are reducing local authority spend.
However, SCIE's director of adult services, David Walden, warns: "Councils need to check that they are offering greater choice and control by overhauling business processes, building community capacity and shaping the market." Whether personal budgets can achieve both reduced costs and individualised services remains to be seen.
Personal budgets are still in their infancy, but set to stay. It is perhaps unfortunate that their widespread rollout will coincide with cuts that could result in a reduced choice of services from local authorities - already, the quality varies widely between areas.
The learning disability community will be watching closely to make sure that personal budgets remain truly personal.
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