Mencap is committed to being open about the quality of services we offer people with a learning disability.

We manage services at more than 126 registered locations across England, all of which are regulated and are subject to inspection by the Care Quality Commission. (124 have currently been inspected.)

5 services have been rated as Outstanding, 112 are Good andRequire Improvement (none are Inadequate). This means our current overall CQC compliance rating is 94.4%.

Our commitment to high quality services

If you have a learning disability or you are a family member or carer for someone who does, we want to show you that our services always put people first, are trustworthy and offer peace of mind.

If you are a commissioner of services, we also want to show how we offer high quality, value for money and positive impact for the lives of people with a learning disability.

Our Care Quality Commission (CQC) ratings reports are available below for Mencap's services.

Our CQC Ratings

The Care Quality Commission rates each of our services as Outstanding, Good, Requires Improvements or Inadequate. 

Click each of the categories below to see how our services have been rated. Or you can use the map below to browse services by location.

Outstanding

Mencap Portland and Oxborough Services 

Northumberland Mid & North Domiciliary Care Agency

Royal Mencap Society - Domiciliary Care Services and Shared Lives - West London

Royal Mencap Society - Domiciliary Care Services - South London

Royal Mencap Society - Lincolnshire Domiciliary Care Agency 

Good

92 North Street

Aeolian House

Arbor Way

Barnsley Mencap

Bristol Supported Living

Broadview

Cambridgeshire and Peterborough Domiciliary Care Agency

Chestnut House

Churchfield Avenue

Cottingham Road

Curlew Close

Dolphin Court

East Fields

East Sussex Dom Care Agency

Farm Lane House

Hales Lodge

Hardy Drive

Hulse Road

Lawnswood Avenue

Leicestershire Community Support Scheme

Manor Road

Mellor House

Mencap - Dorset Support Service

Mencap - Ipswich and Central Suffolk Domiciliary Care Agency

Mencap - Mansfield Domiciliary Care Agency

Mencap - March Domiciliary Care Agency

Mencap - Merseyside and Lancashire Support Service

Mencap - Newark Domiciliary Care Agency

Mencap - North Hampshire Domiciliary Care Agency

Mencap - North Suffolk and Coastal Domiciliary Care Agency

Mencap - Norwich Domiciliary Care Agency

Mencap - Staffordshire Domiciliary Care Agency

Mencap - Taunton Deane Support Services

Mencap - Teeside Domiciliary Care Agency

Mencap - Trowbridge

Mencap - West Hampshire Domiciliary Care Agency

Mencap - West Suffolk Domiciliary Care Agency

Mencap - West Sussex Domiciliary Care

Mencap - Yeovil Support Service

Mencap Central Notts Services

Mencap Community Support

Mencap Derbyshire and Derby City Domiciliary Care Agency

Mencap Domiciliary Care Southend

Mencap North East (Durham, Gateshead, Darlington, Northumberland South & South Tyneside) DCA

Mencap North Essex Domiciliary Care Agency

Mencap North Notts Services

Mencap Respite Service Liverpool

Mencap South Notts Services

Mencap York Domiciliary Care

Montague Street Care Home

Northamptonshire Domiciliary Care Agency

Oxclose Lane Care Home

Penrith Drive

Pye Green Road

Rochdale Area B

Royal Mencap Society - 1 Meadow View

Royal Mencap Society - 1 Sheepfold Avenue

Royal Mencap Society - 1-2 Broadstone Close

Royal Mencap Society - 1-2 St Albans Close

Royal Mencap Society - 145 Kingsley Road

Royal Mencap Society - 16 Lumley Road

Royal Mencap Society - 17 Flaxfield Road

Royal Mencap Society - 178 London Road

Royal Mencap Society - 2 Conroy Close

Royal Mencap Society - 2 Meadow View

Royal Mencap Society - 25 Barossa Road

Royal Mencap Society - 25 The Sandfield

Royal Mencap Society - 27 Larchwood Close

Royal Mencap Society - 3 Meadow View

Royal Mencap Society - 30 Foster Court

Royal Mencap Society - 32 Kings Lane

Royal Mencap Society - 34-35 Huddleston Close

Royal Mencap Society - 36 Huddleston Close

Royal Mencap Society - 4 Meadow View

Royal Mencap Society - 4 The Stables

Royal Mencap Society - 45 Park Road

Royal Mencap Society - 5 Saunton Gardens

Royal Mencap Society - 50 Belle Vue Grove

Royal Mencap Society - 51 Belle Vue Grove

Royal Mencap Society - 55-56 Benyon Grove

Royal Mencap Society - 62 Wright Street

Royal Mencap Society - 71 Middleton Avenue

Royal Mencap Society - 9-10 Jutland Place

Royal Mencap Society - Brierley Bungalow

Royal Mencap Society - Broad Oaks

Royal Mencap Society - Church Road

Royal Mencap Society - Churchfields

Royal Mencap Society - Domiciliary Care Services - North London

Royal Mencap Society - Drummond Court

Royal Mencap Society - Fryers Walk

Royal Mencap Society - Hull Domiciliary Care Agency

Royal Mencap Society - Newstead Bungalow

Royal Mencap Society - Oxford Domiciliary Care

Royal Mencap Society - Suite 6 - Canterbury Business Centre

Royal Mencap Society - Unit 7 Sundon Business Park (Luton DC)

Royal Mencap Society - Woodlands Residential Home

Sandwell Supported Living

Selby Domiciliary Care Agency

Shining Star

Somerset Domiciliary Care Service and Floating Support (Minehead)

South Street

Southernwood

St Ives Close

The Old Rectory

Totnes Domiciliary Care Service (South Devon Support Service)

Treseder House

Ware Road

Warwickshire Supported Living 

West Cornwall Support Service 

Westley Brook Close

York Road

Requires Improvement

County Road

Mencap - East Cornwall Support Service

Mencap East Hampshire Domiciliary Care Agency

Plymouth Support Service

Royal Mencap Society - 97b Barnby Gate

Royal Mencap Society - Silverhill Bungalow

Royal Mencap Society - Teversall Bungalow

Inadequate

None of our services have been rated as Inadequate.

Browse by location

Use the map below to see all our services and their CQC ratings arranged by location.

Do you have a compliment or complaint to make?

We're always happy to be told when we've done something well, but equally, if you feel dissatisfied or unhappy about something that we've done, please contact us about your concerns.

You can email us about your compliment or complaint at complaints@mencap.org.uk or complete our online feedback form.

We'll then get back to you as soon as we can.

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