1) Fill in our online form
You can use our online form to give us feedback, make a complaint or give us a compliment.
2) Talk to a member of Mencap staff
If you prefer, you can contact a member of Mencap staff to discuss your complaint:
Unit 7 Sundon Business Park
Telephone: 01582 560003 ext 219
4 Annadale Avenue
Belfast BT7 3JH
Telephone: 028 9069 1351
31 Lambourne Crescent
Cardiff Business Park
Telephone: 02920 747588
3) Contact someone else
If you do not want to speak to anyone at Mencap, or you are not happy with how Mencap has dealt with your complaint, there are other people and organisations that might be able to help you. For example, your local social services department.
You can find out how to contact them by looking in your telephone book or asking a friend, family or professional for advice.
If you use a Mencap service, you can find out more about making a complaint in the leaflet ‘We care about what you think....talk to us'. If you have not received a copy of this leaflet, please email us at complaints(at)mencap.org.uk