Mencap is committed to being open about the quality of services we offer people with a learning disability.
We manage services at more than 126 registered locations across England, all of which are regulated and are subject to inspection by the Care Quality Commission. (124 have currently been inspected.)
5 services have been rated as Outstanding, 112 are Good and 7 Require Improvement (none are Inadequate). This means our current overall CQC compliance rating is 94.4%.
Our commitment to high quality services
If you have a learning disability or you are a family member or carer for someone who does, we want to show you that our services always put people first, are trustworthy and offer peace of mind.
If you are a commissioner of services, we also want to show how we offer high quality, value for money and positive impact for the lives of people with a learning disability.
Our Care Quality Commission (CQC) ratings reports are available below for Mencap's services.
Our CQC Ratings
The Care Quality Commission rates each of our services as Outstanding, Good, Requires Improvements or Inadequate.
Click each of the categories below to see how our services have been rated. Or you can use the map below to browse services by location.
None of our services have been rated as Inadequate.
Browse by location
Use the map below to see all our services and their CQC ratings arranged by location.
Do you have a compliment or complaint to make?
We're always happy to be told when we've done something well, but equally, if you feel dissatisfied or unhappy about something that we've done, please contact us about your concerns.
We'll then get back to you as soon as we can.