Test and Trace Support Payment Scheme

If you live in England and have been told to self-isolate by NHS Test and Trace, you may be entitled to a payment of £500 under the Test and Trace Support Payment scheme. 

Who is eligible?

The NHS Test and Trace Support Payment scheme is only for people in England.

Eligibility for the £500 payment is decided by your local authority and is based on a criteria.

You may be eligible if you are:

  • employed or self employed
  • on a low income
  • unable to work from home
  • will lose income as a result of self-isolating.

How to claim

This easy read guide (PDF) explains all the steps you need to follow to claim money from the NHS Test and Trace Support Payment scheme.

To start the process select the financial support option on the home screen of the NHS COVID-19 app.

This button appears when you've been told to self isolate because you've been in close contact with someone who has coronavirus.

You will then be taken to a website where you can fill in some information to find out if you are eligible.

If your answers show that you are eligible you will then need to:

  1. Confirm who you are with NHS login
  2. Enter your personal details with NHS
  3. Register with NHS Test and Trace
  4. Apply to your local authority.

Helpful resources

The NHS have created these resources to help you understand the NHS Test and Trace Support Payment scheme, whether you are eligible and how to apply:

Talk to us

We know this is a difficult and unusual time. We're here to help.

If you need information or advice you can contact our helpline or if you can, have a chat on our online community

Contact the helpline Go to the online community