We've created some guides to help you keep safe and well during the coronavirus outbreak. The guides are accessible for people with a learning disability to use and are easy read format.

Take a look at the headings below and see the links to relevant guides underneath.


About self-isolating if you live on your own

About self-isolating if you live with other people

Social distancing

About social distancing if you live with other people

A guide to the 2 metre and 1 metre plus social distancing rules

The government have created these signs that can be used to show the carrier may have difficulties or concerns in maintaining social distancing.


Guidance on protecting people most likely to get very poorly from coronavirus (shielding) (updated following new guidance from the government on 22 June)

Local lockdowns

Some places in the UK have more coronavirus cases than other parts of the country.

To help keep people safe in these areas some rules may be put in place which may affect you if you live there, especially if you are someone who is most likely to get very poorly from coronavirus. If you are one of these people you will be on the shielded patients list.

The following areas have higher cases of coronavirus in the UK and are taking advanced measures. Click on each location to visit the local authority website and find out more about what is happening there:

Everyone on the shielded patients list who lives in one of these areas will receive a text and a letter to tell them that advanced measures are being taken in their local area, what the instructions are for them, and where they can find more information and support.

Greater Manchester, East Lancashire and West Yorkshire

There has been an outbreak of coronavirus in parts of Greater Manchester, East Lancashire and West Yorkshire.

Because of this the government and local authorities have put some rules in place for these areas to help control the spread of coronavirus.

You can read more here about the rules for these areas including what you can and can't do if you live, work or travel in the areas that are affected.

Face coverings

We have created easy read guides about face coverings and when they should be worn. We have created one guide for people living in England, and another guide for people living in Wales and Northern Ireland.

Some people do not have to wear face coverings on public transport. (For example; because you have a disability that means you cannot put on, wear or remove a face covering, or because it causes severe distress).

There are cards that people can carry with them to help explain why they are not wearing a mask if someone asks them in public, or to ask someone else to remove their face mask/covering so they can be understood better:

Keeping safe

Top tips to keeping safe from coronavirus

Public transport

Ways to help you travel safely on public transport

Going to work

How to work safely during the coronavirus pandemic

Test and trace

About the NHS Test and Trace scheme

What to do if you are contacted by NHS Test and Trace

The NHS have also created easy read posters like this so people know when and how to get a test for coronavirus.

Food shopping

We've created some letters for you or your support worker to use to contact your local supermarket and find out when their priority shopping hours are, and if they can provide support with your shopping:

Help with shopping letter from a person with a learning disability

Help with shopping letter from a support worker

List of supermarket details

You can check for the latest information and find contact details for the major UK supermarkets on their websites.  

Aldi: www.aldi.co.uk

Asda: www.asda.com

Best-One: www.best-one.co.uk

Budgens: www.budgens.co.uk

Co-Op: www.coop.co.uk  

Costco: www.costco.co.uk

Costcutter: www.costcutter.co.uk

Farmfoods: www.farmfoods.co.uk 

Iceland: www.iceland.co.uk

Lidl: www.lidl.co.uk

Londis: www.londis.co.uk

Makro: www.makro.co.uk

Marks and Spencer: www.marksandspencer.com

Morrisons: groceries.morrisons.com  

Nisa: www.nisalocally.co.uk

Ocado: accounts.ocado.com

Premier: www.premier-stores.co.uk

Sainsbury’s: www.sainsburys.co.uk

To try and prioritise vulnerable customers for home delivery, Sainsburys has a vulnerable persons careline: 0800 052 5500. (There may be long call wait times.)  

Spar: www.spar.co.uk 

Tesco: www.tesco.com

Waitrose: www.waitrose.com


We know that people with a learning disability already experience high levels of loneliness and social isolation and that this will only have been made worse by coronavirus and lockdown.

Befriending can help. 

So please get in touch with us to:

  • find out more about befriending
  • see what befriending options are available in your area
  • receive information on setting up a befriending service
  • tell us about your befriending service if you already have one set up!

Email us at friendships@mencap.org.uk and tell us who you are (e.g. an individual, family member or carer, or an organisation or professional), where you live and what you are interested in (e.g. support, being a befriending volunteer, general information or setting up a befriending scheme).


How to avoid scams and keep your money safe

Caring for a person with a learning disability

We've created answers to some frequently asked questions around coronavirus for people who care for a person with a learning disability (including support workers and family carers).

Keeping clean and handwashing

How to stop coronavirus spreading by keeping clean

How to wash your hands

About coronavirus

About coronavirus (COVID-19)

What will happen if I get coronavirus (COVID-19)?

What to expect from coronavirus (COVID-19) if you live with other people

What to expect from coronavirus (COVID-19) if you live on your own

Government guidance

Latest government guidance

What you can do in England from 4 July 2020

Images of someone washing their hands

How to wash your hands thoroughly

Follow these steps when you wash your hands:

  1. Wet your hands under warm running water
  2. Apply a small amount of soap
  3. Rub your hands together and make sure that the soap and water cover all over your hands
  4. Carefully wash your palms, the backs of your hands, your fingertips, thumbs, your wrists and nails
  5. Rinse your hands under running water
  6. Dry your hands thoroughly.
Easy read guide to handwashing

Talk to us

We know this is a difficult and unusual time. We're here to help.

If you need information or advice you can contact our helpline or if you can, have a chat on our online community

Contact the helpline Go to the online community