Everyone can communicate and everyone is an individual in the way they communicate. There are hundreds of definitions of what communication is and how it is done.
Perhaps the simplest way of thinking about communication is that it is the passing on of information from one person to another using any means possible.
The best way for somebody to communicate with me is face-to-face, because you never know how the other person is feeling.
You may be surprised to know that we get most of our information across through our body language. The way people communicate is made up of:
- Body language = 55%
- Tone of voice = 38%
- Words = 7%