Developing ICT skills and networks of support.
Information and advice
Mencap Cymru's services team provide a wide range of support services to help people live the lives they want to live. Mencap Cymru provides information and advice to people with a learning disability, their families and carers, and professionals.
We can help interpret information, and can offer guidance on accessing services, healthcare, welfare and benefits, education, and other areas which are important to people with a learning disability.
Wales Learning Disability helpline
We operate the bilingual Wales Learning Disability helpline – 0808 808 1111. The helpline is free, and can offer advice and information in Welsh and English. It operates between 10am and 6pm every weekday, and 10am to 4pm on weekdays and bank holidays.
You can also email email@example.com
Mencap Cymru's Work Preparation service provides a 12 week programme for people with a learning disability.
The family adviser service is an information service for parent carers, people with a learning disability, professionals and anyone else with an interest in learning disability.
Mencap Cymru has two specialist welfare benefits advisers who help make sure that people with a learning disability and their families have the help they are entitled to receive.
"Thank you, thank you, thank you, for your help and advice! You have helped to change our life significantly – we’re very grateful."
Ceri* had been receiving benefits for a number of years as she has a learning disability as well as other physical impairments and was reliant on welfare support to be able to keep her independen
Imagine the worst toothache you have ever experienced… now imagine what that would be like if you couldn’t tell anyone what was wrong, and that you were in pain. That was Mary’s experience.
A series of regional meetings across Wales in April brought together people with a learning disability, professionals, families and carers to discuss the Welsh government’s proposed Social Services Bill.
Contact details for our regional officers