Learning disability awareness training

As the leading voice of learning disability, we provide training that will give your organisation the knowledge and tools it needs to reach out to people with a learning disability, treat them equally and ensure they can take full advantage of what your organisation offers.

Our training can improve your services by making your organisation more accessible. Skills learnt can help a wider range of people, such as those with:

• with speech and language impairments
• behavioural, emotional and social difficulties
• where English is an additional language.

"My disability is invisible, I'm not in a wheelchair, but I do need help sometimes. Some staff are good at helping, but some find it hard; some get embarrassed. When staff have the right attitude, it makes me happy"

Bernie

What our training packages offer

There are a number of easy steps your organisation can take to be more inclusive. Our training packages focus on the barriers that people with a learning disability face, offering practical ways to make it easier when visiting your premises or interacting with your staff.  We specifically look at:

• working environments
• staff attitudes
• customer care
• accessible communications.

We understand that every organisation has limited time and resources. That's why all of our training is delivered by qualified trainers in a way that is efficient, relevant and engaging. All our training programmes are co-delivered with a person with a learning disability.

Using real life stories and experiences, we have developed a range of workshops and tools that will not only inspire your staff to welcome people with a learning disability, but also give them the skills they need to do so.

We offer a range of training services including:

• modular workshops
• web based toolbox
• mystery shopping audits
• bespoke and specialist training.

All our training programmes can be delivered in a location suited to you and customised to meet your organisation's needs.

Testimonials

BBC Tours, White City

"BBC Tours and Mencap have been working together for several years now as we wanted to ensure we serve our learning disabled visitors to the highest standards. Together we developed an interesting and informative training plan for our tour guides. It's a great pleasure to work with Mencap and their excellent trainers. We look forward to continuing our strong relationship with them."

London Ambulance Service NHS Trust

"Mencap delivered training to our own learning and development team in a professional, informative and fun style. The trainers with a learning disability added their own personal experiences, which gave the training a depth that made it ‘real’ for our staff. Together we have developed a specialised training programme for our frontline clinical staff which focuses on the issues our staff face when dealing with a patient with a learning disability."

More information

Contact Thomas Empson for more information:
Telephone: 020 7696 5593
Email: training@mencap.org.uk

You can register your interest for our future courses.