Getting it right

Equal healthcare for everyone.


People with a learning disability are not getting equal access to healthcare. It's time for the NHS to get it right.

Poor communication, assumptions about quality of life and a dangerous lack of understanding by healthcare professionals means that patients with a learning disability are getting poorer standards of care - and even dying.

Mencap's ‘Death by indifference' campaign highlighted the untimely deaths of six people with a learning disability while in NHS care. Unfortunately, several years on from this report, we are still hearing of patients with a learning disability receiving poor treatment.

As the work of ‘Death by indifference' continues, our ‘Getting it right' campaign aims to support local campaigners, health professionals, GP surgeries, hospitals and healthcare authorities to work together to make improvements.

Mencap believes that:
  • healthcare professionals need support, encouragement and guidance to make reasonable adjustments for patients with a learning disability.

  • members of the public should be given the tools to persuade health professionals and healthcare authorities to make adjustments and treat people with a learning disability equally.

Mencap has worked with healthcare professionals and Royal Colleges to develop the Getting it right charter. The charter spells out the nine key activities that all healthcare professionals should do to ensure that there is equal access to health.

Ask your healthcare authority to sign up to the Getting it right charter today.

Getting it right: a discussion with Jim Blair: Listen to our special podcast discussion between Jim Blair, Consultant Nurse (learning disability) and Mencap staff with a learning disability.


Now we need your help.

Take action today

Sign up to the Getting it right charter and support Mencap's campaign for equal healthcare for all children and adults with a learning disability.

Download your Getting it right campaigns pack

We want health trusts and hospitals to sign up to the ‘Getting it right charter' to show their support for equal healthcare.

Healthcare authorities supporting the campaign

Mencap wants health trusts and hospitals to sign up to the ‘Getting it right charter' to show their support for equal healthcare and a high standard of treatment, making reasonable adjustments where necessary.

Charter for clinical commissioning groups

Clinical commissioning groups (CCGs) can sign up to a charter to show support of Mencap’s goal of eradicating health inequalities for people with a learning disability.

Getting it right: resources for professionals

As part of our Getting it right campaign, Mencap is launching a series of resources for healthcare professionals to support the delivery of excellent quality healthcare to all people with a learning disability.

Parliamentary reception blog

Find out how our learning disability panel got on at the parliamentary launch of the Getting it right campaign.